Technical Support Engineer - North Dublin
My client based in Dublin requires a Technical Support Engineer for a daily rate contract. You will be take all means necessary to resolve system issues and follow relevant procedures to escalate issues.
* 6 Month Daily Rate Contract
* Attractive Rates
* Researching, diagnosing and troubleshooting software, hardware and network problems
* Resolve network issues and configure OS using remote desktop connections
* Contact clients by email, phone and chat to resolve both quick fix and in-depth technical issues
* Escalate unresolved issues to appropriate teams
* 3+ years' experience in a technical, desktop, IT help desk type role
* First-hand experience with Windows, Mac and Linux operating environments
* Excellent written and verbal communication skills
* Any applicable certs in Microsoft, Cisco, Linux etc is desirable
This is a great opportunity to join a fast-growing company in Dublin. If this role sounds of interest, please send across an up to date CV to email@example.com or contact Ryan Rankin on 015713000 for a confidential discussion.
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