Are you wanting to work for a leading software company as the technical support working in high-end offices with free parking and beautiful views of the Snowdonia mountains.
As the Technical Support you will be responsible for:
* Diagnoses of issue type, providing 1stor 2ndline technical support
* Running basic SQL queries to investigate or resolve issues as required
* Accurate time logging within projects
* Making sure all query's get solved and back to the client in the time frame quoted
To be successful in the role of Technical Support role you must:
* Have excellent technical and analytical skills
* Excellent interpersonal and communication skills
* Good problem-solving skills
* Excellent attention to detail
* The ability to work well under pressure
* The ability to work on multiple issues concurrently
As the Technical Support you will work in a fast-paced company, it is essential as the Technical Support that you are able to build and maintain relationships, be organised and able to multi task. This is a permanent position based near Bangor North Wales. If you are looking for a new challenge. Apply Today
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