IT Support - 1st Line - Contract - Belfast

Job Category:
Software Developer/Engineer
Job Type:
Level of IT Experience:
5-10 Years
Salary Description:
Competitive salary offered
Hays Specialist Recruitment Limited
Job Ref:

IT Support - 1st Line - Contract - Belfast

Your new company
My client, a large well-respected organisation with global reach, are looking for an IT support engineer to join their organisation on an initial 3 month contract, paying £8.30 per hour. This role is perfect for those who have achieved an IT qualification, and are looking experience to help kick-start their career.

Your new role
During the last 12 months, my client have had considerable growth within their organisation, and are rolling out a new programme of work throughout summer 2019. You will be joining the organisation to support the rollout of this new programme, and support initial and on-going questions from users. Responsibilities include:
* Strong understanding of the system, process and vision of the new programme (training will be provided)
* Act as primary point of contact and support for users, to triage user queries and either respond/resolve or escalate issues.
* Provide demonstrations of new system features

What you'll need to succeed
In order to succeed, you must have highly effective verbal and written skills, as well as a good grasp of technology (preferably Windows 10). Experience in a customer facing support role would also be an advantage.

What you'll get in return
In return, you will gain the opportunity to work with a world-leading organisation on an exciting new programme whilst building up your corporate experience to help drive your IT career further.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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Contact Details:
Hays Specialist Recruitment Limited
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