Technical Services Development Lead
itContracting are currently seeking applicants for a Technical Services Development Lead. This is a permanent position based with our client in Dublin West.
Salary: €52,000 - €55,000 (DOE)
Working in a dynamic environment, the Technical Services Development Lead will be a key player in developing new solutions and services for our client, working with 3rd parties and ensuring existing systems and services are optimized to enable our client's operations staff to carry out their duties. The successful candidate will have direct responsibility for the continuous development and support of key components in our client's systems, including data management and image systems, CRM solutions, web services, interface and presentation layer of the company website, and continuously developing mobile apps.
The Technical Services Development Lead will also provide a lead role in supporting BAU maintenance activities and is therefore expected to have good technical knowledge in SQL databases, IT security, networks and infrastructure.
As a member of our client's Technical Services Team, the successful candidate will liaise closely with Project and Development Teams, 3rd Party Developers and other clients directly.
Responsibilities
Maintenance:
* Develop from conceptualisation new intelligent systems solutions which leverages on existing architecture and processes and reflects client requirements
* Become a development product/ service expert, building an in-depth knowledge of new solutions, competitive positioning and industry trends
* Plan, manage, and drive work streams with a specific focus on how to make sure the agreed technology solutions are delivered to meet the needs of our client
* Work simultaneously supporting the existing technology services while also developing new solutions with varying degrees of complexity
* Take responsibility for the development of new technology solutions from requirements gathering to support handover
* Work with the Management Team to ensure adequate infrastructure and support is available for all project delivery while BAU is maintained
* Co-ordinate and manage out of hours' deployments as required
* Continually analyse, propose and develop existing processes and procedures with our 3rd party suppliers
* Establish with the Technology Management a development and improvement program and maintain positive business and customer relationships
* Develop technical blueprints for new data management services and solutions
* Manage teams to deliver quality ITS to meet client requirements and address changes to the system as required
* Liaise with both internal and external suppliers to ensure quality standards
* Ensure consistent documentation to meet contractual, regulatory and technical requirements
* Understand core DB and infrastructure to enable lending expertise to both integrating systems and internal/ external teams
* Achieve agreed upon management targets and outcomes within schedule
* Identify potential for new products and services and actively promote these to gain buy-in
* Keep abreast of technology and industry best practices and trends
* Support the Head of Technical Services and other members of the team
Business Development:
* Investigate, propose and develop business opportunities
* Seek out and respond to new business development opportunities and tenders
* Manage and develop high performing teamwork in line with company values
* Excellent client and relationship management skills
* Openness to a changing environment and willingness to adapt to maximize opportunities
* Working in a high collaboration role within your department and internal stakeholders
Requirements
Qualifications:
* Technology qualifications to a minimum Level 6
* 3 years' previous experience required in technology solution development and support
* Previous experience in IT Team and 3rd party development management
* Previous experience in a client facing role
Education:
* Additional technical and/ or project management certification an advantage
* Bachelor's degree preferred
Skills:
* Excellent client and relationship management skills.
* Openness to a changing environment and willingness to adapt to maximize opportunities
* Working in a high collaboration role within departmental and internal stakeholders
* Exceptional listener and communicator who effectively conveys information verbally and in writing
* Confident customer and supplier manager and motivator
* Flexible team player who thrives in environments requiring ability to effectively prioritize
* Results driven with a strong attention to detail
* Must have the ability to integrate within a technical team
Candidates must be eligible to work in Ireland or currently hold a Stamp 4 Visa to apply.
For more information please apply here or contact Joanne Harrington ( +353 83 059 7338 or joanne dot harrington at itContracting dot ie )
Evros / itContracting is an equal opportunity employer who seeks to recruit and appoint the best available person for a job regardless of marital / civil partnership status, sex (including pregnancy), age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability. Evros / itContracting apply all relevant Data Protection laws when processing your Personal Data.
If you choose to apply to this opportunity and share your CV or other personal information with Evros / itContracting, these details will be held by us in accordance with our privacy policy used by our recruitment team to contact you regarding this or other relevant opportunities at Evros / itContracting.
Ref: ITC2653
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