Customer Service Representative

Job Category:
IT Sales / Digital Marketing
Job Type:
Contract
Level of IT Experience:
0-1 Year
Area:
Nationwide
Location:
Unspecified
Salary Description:
Competitive Salary Offered
Posted:
02/01/2019
Recruiter:
PFH Technology group
Job Ref:
PFH022019

Experience:       12 months’ experience in people facing promotional role

 As part of the role you will be working with a large National IT project team. The role will involve a large amount of stakeholder management and as such clear and concise communication will be required. Own Vehicle and Full License will be required to get to varying locations as part of your duties. No Goods will be carried and compensation for travel is provided.

Duties & Responsibilities

  • On site engagement to aide completion of online forms
  • Target of 40 users approached and forms sent out & completed to per day
  • Full knowledge of FAQs from programme feedback/experience
  • Report to Team Manager/Lead
  • Work to exceed client expectations by delivering a high quality service

 

Skills and Experience Required

Essential:

    • Customer Service, communication.
    • Strong people skills
    • Ability to travel – by car to client sites
    • Smart appearance and strong time management
    • Attention to detail
  • Required Experience
    • Comfortable with working on a Surface/Tablet
    • Ability to achieve targets within strict deadlines
  • Skills
    • Be able to work well in a busy team environment, both on and off site,
    • Capable and comfortable working under own initiative

Contact Details:
PFH Technology group
Tel: 01
Contact: Colm Porter

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