Leading company seeks Service Desk Coordinator/Resource Scheduler.

Salary €32,000 to €36,000.

Responsibilities

• Scheduling of tickets for engineers

• Communicating with customers

• Monitoring of tickets

• Scheduling installations

• Working closely with the helpdesk

• Report generation

• Ticketing system administration

   

   Key skills

• 1 years plus experience in similar role essential

• Very organized

• Ability to communicate (oral /written English) effectively with customers, engineers.

• Strong ownerships skills

• Clear precise thinker

• Common Sense approach

• Ability to see the consequences of doing something or not

• Technical aptitude

• Excellent PC skills.