IT Support Engineer – Level 2
PFH are looking to speak to experienced IT professionals to work on several high-profile projects in the Cork region.
This is an excellent opportunity to join PFH’S expanding professional service practice. If you match the criteria and are genuinely passionate about IT, please do not hesitate to apply and send your CV to the recruitment team for immediate consideration
Attributes of the Candidate
Energetic self-starter with a positive/flexible attitude.
Solution orientated with very good problem solving skills .
Ability to communicate at all levels (verbal and written).
Ability to work under pressure, meet deadlines and respond to changing priorities.
Attention to detail.
Active Directory, Exchange, Support, Desktop support
Desktop Support- supporting, troubleshooting
Desktop & Remote Admin- Administering
Email Management- Setting up users, distribution lists etc, MS Exchange 2010
AD – Windows Server 2008- Administering, understanding of group policy etc.
Anti-Virus- Monitoring, Deploying, Troubleshooting
Network Support- Patching, understanding of VLAN
Hardware Support- PC & Printing, Hardware Support
3+ years in a desktop support or Help desk role
Experience of the above technical skills
Strong Customer Focus.
Third level IT Qualification
Microsoft Certified Professional Windows 7/10
ABOUT PFH TECHNOLOGY GROUP
Founded in 1985, PFH is Ireland’s leading, indigenous Information & Communications Technology (ICT) Solutions Provider, supplying ICT based business solutions to our wide range of clients. We are also the largest, independent provider of infrastructure services and the most experienced end-to-end provider of voice, data and IT services.
Our client base, of almost 1,500 organisations is served from our offices in Dublin, Cork, Galway. We employ in excess of 200 people including a strong sales team and over 100 highly skilled technology professionals.
Operating at the leading edge requires us to continuously ensure that we have a highly skilled pool of sales talent employed to deliver the most comprehensive range of ICT based business solutions for our clients. We also have key relationships with the world’s leading technology companies, including HP, Microsoft, Siemens, Citrix and VMWare.
As part of our expansion, PFH are looking to recruit a dynamic Customer Service Representative to join our existing team on an initial 6 month contract.