Responsibilities:

* Maintain and support the company's IT infrastructure including firewalls, web servers, and systems in remote locations
* Manage backups on a daily basis
* Create, maintain and run maintenance scripts to ensure optimal performance of all systems
* Manage software licensing and asset management
* Work with other Group units to ensure compliance with corporate policies and procedures and that adequate controls are in place
* Provide technical support for desktops, laptops and PDA used within the company
* Run the technical aspect for various business projects, including liaising with suppliers, providing automation solutions as well as assisting the business in delivering reports
* Work closely with suppliers to manage the communications infrastructure
* Manage users on an Exchange 2007 based email system as well as the supporting archiving system (Global Relay)
* Provide first line support for the phone system and third party applications
* Work with the development team to ensure that new applications are readily deployed

Requirements:

* Strong IT infrastructure skills

* Networking
* Comms
* Servers
* Desktops
* Laptops

* Experience of scripting (batch files, VBscript)
* Sound understanding of the Microsoft technologies
* Solid documentation and record keeping ability

Attributes:

* Analytical and logical thinker with good problem solving skills
* Ability to work closely with business users and have corresponding knowledge and understanding of their roles

* Self driven with ability to take ownership of tasks and to follow through to completion

* Excellent interpersonal skills and ability to work as part of a team

* Ability to work in a busy and demanding environment

* Excellent verbal and written communication skills

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