Technical Support Representative 2 + years’ experience

Market Rates

Large Enterprise Client, Complex Environment

As a support representative you will be required to respond to requests for technical assistance via phone, electronically and/or in person.

Requirements:

• Previous experience in a similar role
• DameWare or any other remote tools experience
• Knowledge of ITIL service delivery best practices
• Good understanding of MS office applications
• Previous experience in/with a Citrix environment in the past
• Knowledge of Apple products
• Symantec endpoint protection
• Foreign language skills (French, German, Japanese, and Russian) considered a plus

If you would like to hear more, feel free to call 086 772 4200