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1st Line Helpdesk Support

Job Category:
Technical Support - L 1, 2,3
Job Type:
Level of IT Experience:
0-1 Year
United Kingdom
Central London
€34,100 to €39,800 per annum
Salary Description:
€34.1k - 39.8k per year + benefits
Datacom Recruitment Ltd
Job Ref:

Legal firm based in London requires VIP helpdesk support immediate start

VIP Helpdesk Support will have at least 1-2 years 1st line technical suppport experience and some of the following skills;

* Minimum of 1-2 years related experience in a 1st line role.
* Experience of working to SLAs and using a ticket logging system.
* Excellent communication skills and telephone manner.
* Ability to follow procedures and mindful of attention to detail.
* Able to make progress with minimal supervision.
* Experience of supporting a user environment of 400+.
* Ability to effectively establish working relationships with business users and internal teams.
* Microsoft Windows and Office, MAC OSx, Office 365, and Active Directory.

Legal and financial helpdesk preferred.

Feel free to contact Allison @ Datacom on:02070891507

Contact Details:
Datacom Recruitment Ltd
Tel: .
Contact: Allison Stephens

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