Infrastructure Support Specialist (Level 2)

URGENT Permanent role

Job Reference: BBBH11305

Based in Dublin 22

Our client is a multinational IT company, with significant operations across Dublin.
Right now, they require an Infrastructure Support Specialist with experienced in Technical Support, working in a Data Centre environment. This role will be based in Dublin 22.

Initially on a 12-month contract, the successful candidate will be responsible for the physical delivery and deployment of the equipment / installation services, quality assurance testing, maintenance and ongoing technical support services.

What are the key qualifications for this role?

* Experience of technical support, including deployment and cabling methodologies.
* Familiar with Data center operations environment.
* Experience troubleshooting HPE Server hardware (mostly ProLiant).
* Professional certification/degree within a technical discipline.
* An understanding of engagement in a process-oriented organization.
* Capable of manage escalations, communicate effectively and resolve issues in a fast past environment.

Duties Involve:

* Deployment of HP Servers, bootstrap testing to a high tolerance.
* Provide technical support to customers.
* Oversee cases through to completion on call management systems to customer SLA's.
* Manage and maintain the logistics.
* Liaise with the mobile systems engineering team, ensuring total support capability.

Apply today for more information:

Submit your CV (in a Microsoft Word format) today!

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