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Level 1 Helpdesk Support - Sandyford

Job Category:
Technical Support - L 1, 2,3
Job Type:
Level of IT Experience:
0-1 Year
South Dublin
Sandyford, Dublin 18
€25,000 to €28,000 per annum
TalentScope Recruitment Solutions
Job Ref:

TalentScope Recruitment Solutions on behalf of our client in Sandyford, Dublin 18 is seeking applications for a Level 1 Helpdesk Support Role.

This role requires at least 6 to 12 months previous experience working on an IT Helpdesk, supporting multiple customers/clients with level 1 technical issues.

Skills Required Include:

*Minimum of 6-12 Months IT Helpdesk Experience with multiple customers (candidates with no previous experience in a Service Desk/Helpdesk will not be considered)

*Windows Server/Operating Systems

*Active Directory experience (password creation, permissions)

*MS-Exchange (email server)

*Experience supporting mobile devices using mobile application software eg. MobileIron, AirWatch

Candidate Profile

*Strong team player who contributes well in a team environment

*Flexible and adaptable regarding work tasks

*Ability to prioritise tasks in a busy environment

*Excellent Communication skills - verbal and written

*Strong Customer focus - always wanting to improve the customer experience

*Mother tongue must be English

This role will require an element of shift-working so candidates should be flexible regarding hours of work. (7am to 10pm) - 4 week rotation of shifts (one week from home).

For more information on this role and to make an applications, - just send a current CV outlining relevant experience to or phone us on 01 4426578.

Please note you will receive an automated response to your application.

Contact Details:
TalentScope Recruitment Solutions
Tel: 0872344753
Contact: Aileen Hallahan

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