Sorry, but this job has expired. Please try another search or browse our jobs.

IT Helpdesk Support

Job Category:
Technical Support - L 1, 2,3
Job Type:
Level of IT Experience:
0-1 Year
Central Dublin
Salary Description:
Lincoln Recruitment Specialists
Job Ref:

Position: IT Helpdesk Support (to include on-call shift)


Reporting to: IT Helpdesk Team Leader


Responsibilities: Responsibilities include, but are not limited to:

• Troubleshoot, analyse, resolve, track, escalate and accurately document various technical problems of simple to moderate complexity.
• Assist and support users in usage of specific applications.
• Troubleshoot basic software and hardware problems.
• Provide input to and update knowledge base as necessary.
• Adhere to established policies and procedures.
• Alert management and team members when a major problem is suspected.

Candidate Profile: The ideal candidate will have either

• a relevant third level IT qualification

• have had experience working in a Professional Services environment.


Qualifications, experience and characteristics required include:

• Strong interpersonal skills, ideally obtained in a client facing role in an IT capacity.
• Good knowledge of Microsoft systems. Microsoft certification would be an advantage.
• Flexibility with the ability to work outside of standard office hours (including an on-call shift) is essential for this position.

Contact Details:
Lincoln Recruitment Specialists
Tel: +353 1 661 0444
Contact: Liam Irvine

You may return to your current search results by clicking here.

This website uses cookies. Read our cookie policy for more information. By continuing to browse this site you are agreeing to our use of cookies.

Latest Job Listings