Your New Company

Founded in 2009 and operating in over 20 countries and offices in Belfast, Dungannon, Monaghan and Birmingham, we specialise in Managed IT Services, Consulting Services, Microsoft Azure Services and Solutions, Microsoft System Centre and Microsoft Software Development Services. We are constantly growing and developing as a company and ;believe our employees should grow and develop along with us. As an employer we aim to nurture our staff providing a positive, fun and supportive working environment, along with offering consistent training opportunities throughout their employment to supplement day to day support; not to mention excellent remuneration packages and a huge range of employee benefits that range across discounted high street and online shopping, travel, health and wellbeing to home and family life. Give us a call to find out more!

Your New Career 

This position will ideally suit an experienced service focused delivery team lead or manager who has previously worked with ITIL and PRINCEII methodologies and procedures, but more importantly, someone who is highly motivated and would like to put their stamp on the IT department within an organisation to build their commercial career portfolio. The successful candidate will report to the Cased Dimensions Client Director and will be responsible for the delivery of core client and internal programmes of work and projects.    

·         Ownership and Commitment - Displays personal accountability for achieving the portfolio business goals and actively promotes Cased Dimensions and their offerings

·         Leadership – creates a motivating environment and leads the team through personal actions, setting proper expectations with stakeholders

·         Judgment – is comfortable making decisions in ambiguous environments and is capable of making effective decisions in stressful situations.

·         Learning Agility - Is able to ask the necessary probing questions to obtain information to logically solve most situations

Location: Belfast

Hours: 9:00am - 5:30pm (Monday - Friday)

Salary: Negotiable

As a Project Manager, you will be responsible for;

• The establishment, daily maintenance, tracking and weekly reporting of programmes of works and budgets against actual costs

• Providing strong leadership and direction to the internal and customer teams and taking ownership for the development of project scope and implementation

• Day to day delivery management of creative and technical team deliverables

• Resource planning, availability and make dynamic adjustments to maximise resource efficiencies and achieve deliverable results, development planning and task assignment

• Managing the release cycle, release process and assisting Quality Assurance, ensuring proper standards in work delivered

• Maintenance of status reports, issues, risk and change registers

• The identification of innovation and change, including but not limited to improvement,  templates and processes

• To effectively plan for and manage change

• Proactively identify, resolve, and escalate (as needed) projects/program risks/issues to manager, portfolio manager and delivery area as needed

• Manage multiple project deliveries from initiation through to deploy and close

• Drive achievement of projects/program success factors

• Identify opportunities for revenue growth within the project/program of service.

• Represent the projects/program and its objectives in all governance/compliance/regulatory forums to Board and Senior Management Level

• Engage appropriate stakeholders in risk identification and mitigation

• Assess and report health of all projects in an objective manner, maintaining project transparency and accurate status

• Keeping manager, delivery area and portfolio manager informed

• Proactively ensure staffing availability and make dynamic adjustments to maximize resource efficiencies and achieve deliverable results

• Ability to adapt and respond to changes both inside and outside the projects/program

• Ability to lead across a wide variety of project/program types

• Carry out any other duties that may reasonably be required from time to time

   

Essential Criteria 

• 5 years + management experience of providing IT support services or equivalent experience of customer services

  Or

  Educated to Degree Level in an IT related discipline with 3 years management experience of providing IT support services or equivalent experience of customer services.

• Excellent communications skills
• Use of MS Office and MS Project essential
• ITIL Service Management Certification and or PRINCEII Certification or their equivalent
• A understanding of ITIL methodologies and processes,
• Strong experience of working with external vendors
• Experience with team leading and co-ordination of technical resources
• Experience of large infrastructure implementations desirable
• Experience in delivery of retail catering desirable

Send your CV to us to apply (please ensure that your CV clearly demonstrates how you meet the above criteria). Alternatively give us a call on 028 9590 1712 and we will answer any of your queries.

Cased Dimensions is an Equal Opportunities Employer