The Role and the Company:
My client is currently seeking to fulfil a Level 1 Helpdesk Engineer position on a permanent basis. The role is accompanied by an excellent salary. My client is an international IT solution provider who are a consistent award winner. They hold an exceptional reputation in the market due to the conduct in which they treat their employees, the work environment and the quality of service they provide.
What do I need to get this job?
• 1-2 years’ experience working in a directly applicable role
• Excellent drive, commitment and enthusiasm
• Either Polish/German or French/Spanish speaking is essential
• Full driving license and car
What will I be doing as a Helpdesk Engineer in this Company?
• Troubleshooting system problems - diagnosing and solving hardware or software faults
• Talking clients through a series of actions, over instant messaging or voice call, to resolve issues
• Guiding users through a reinstall of an operating system
• Applying software fixes
• Troubleshooting with end user
• Updating drivers to solve customer issues
• Logging customer queries
• Small aspect of field work
Note
EU Passport or Stamp 4 visa essential to application
If you would like to learn more about this opportunity, please do not hesitate forward me your CV on danny.hughes@realtime.jobs in the strictest confidence and a time you would like me to give you a call.
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