Our client developers and supports software for the hospitality sector across Europe.
They have a requirement for a IT Support Manager to join their team,.
Technical competence
Windows Server 2003 and 2008
- Active Directory (Add, Edit, Delete, Group Policy) - Level: High
- TCP/IP Printers (Add, Edit, Delete, Troubleshooting) - Level: Medium
- Windows Folder Shares (Folder Share and Security Knowledge) - Level: High
- Windows Task Schedule Jobs (Add, Edit, Delete) - Level: Low
- General Troubleshooting (Event Viewer and Reading app logs) - Level: High
Microsoft SQL Server 2012 and 2016
- New SQL Database creation. - Level: High
- SQL Maintenance Jobs creation for backups. - Level: Medium
- Basic troubleshooting of databases. - Level: Low
Windows Remote Desktop Service (RDS) 2003 and 2008
- End-User Remote Desktop Client configuration. - Level: High
- Remote Desktop Server User Shadowing to provide support. - Level: Medium
- General Remote Desktop Knowledge. - Level: High
- Remote Desktop User Profile Knowledge. - Level: Medium
Network
- General Knowledge in TCP/IP networking. - Level: High
- IPSec Site-2-Site VPN Tunnels (creation, edit, delete, logging, troubleshooting) - Level:
Medium
- Network troubleshooting toward End-User Network. (ping, tracert, logging,
troubleshooting) - Level: Medium