Service Delivery Manager (ERP) - Permanent

Job Category:
Management
Job Type:
Permanent
Level of IT Experience:
5-10 Years
Area:
Central Dublin
Location:
Unspecified
Salary Description:
DOE
Posted:
07/07/2017
Recruiter:
Vantage Resources
Job Ref:
CJ/EN/SDM/Perm/Dub/0707

Service Delivery Manager (ERP) – Perm, Dublin City Centre

 

Don’t miss out on this great opportunity!


Service Delivery Manager (ERP) – Perm, Dublin City Centre


Job Title Role and Responsibilities:
Our client a leading Consultancy, is looking for a Service Delivery Manger to ensure ongoing live operation of the services/applications they provide.

 

What’s involved:

 

·         Management and support of operational activities, including planning, reporting & escalation processes

·         Active ownership of service issues & risks, service costs and improvement of productivity and effectiveness

·         Managing cloud based Oracle ERP applications including Oracle FIN and Oracle retail

·         Incident, problem, change & release management

·         Proactively managing other customer suppliers (third parties) ensuring compliance to SLA

What you need:

·         5 years’ experience in a similar Service Delivery Manager Role

·         Experience in the delivery of ERP applications (ideally Oracle or SAP)

·         E experience of incident, problem, change and release management

·         Experience managing offshore delivery teams

 

 

What’s on offer:

·         Competitive salary of available depending on experience

 

 

Apply Now!
If you would like to discuss this opportunity in person or with one of our IT Resourcers please forward your CV to Vantage Resources or contact Ella on +353 1 295 2850 for a confidential discussion. Vantage Resources will not forward your details without prior discussion and approval.

Contact Details:
Vantage Resources
Tel: +353.1 295 2850
Contact: Ella Newnham

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