Genesys eServices Developer Contract
Tata Consultancy Services is in need of a creative and innovative Genesys eServices Developer for a high profile website. This is a perfect opportunity to use your skills and originality to gain a lot of exposure.
This is an urgent Genesys eServices Developer contract based in Dublin.
Experience with Genesys Customer Interaction Management (CIM) platform
Experience with Genesys Multimedia components: Web API server, Interaction server, UCS, Chat server etc.
Experience with Genesys Multimedia Chat, E-Mail with end-to-end call flow and deployment
Knowledge of Business Process/Interaction workflow & Genesys routing strategies for Multimedia
Knowledge of Content Analysis, Screening, Knowledge Management with Genesys Classification Server
Knowledge of Web API server and APIs
Knowledge of Web Media/Open Media platform SDK * Optional.
WFM experience, knows general - restoring service
Tata Consultancy Services is an IT services, consulting and business solutions organization that delivers real results to global business, ensuring a level of certainty no other firm can match. TCS offers a consulting-led, integrated portfolio of IT, BPO, infrastructure, engineering and assurance services. This is delivered through its unique Global Network Delivery Model (GNDM™), recognized as the benchmark of excellence in software development. A part of the Tata group, India's largest industrial conglomerate, TCS has over 276,000 of the world's best-trained consultants in 43 countries. The company generated consolidated revenues of US $11.66 billion for year ended March 31, 2013 and is listed on the National Stock Exchange and Bombay Stock Exchange in India. For more information, visit us at ***********.
Genesys eServices Developer
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