Technical Support Engineer
Field Based (Covering Ireland)
€Excellent DOE Plus Company Vehicle, Laptop, Phone, Healthcare and Pension Full Industry Training
This is an outstanding opportunity for a technical support engineer looking for a fresh role involving a mixture of field and office based duties.
Since 2000, our client has provided AutoID and mobile computing solutions for enterprises across different sectors including pharmaceutical, medical device manufacturing and retail. They are now looking for a Technical Support Engineer to join their team.
Committed to helping their employees fulfil their ambitions, our client provides the ideal environment in which to perfect your talents, embrace new technologies and embark on new challenges. What’s more, you’ll be provided with great training to equip you with the knowledge and expertise to succeed and continue to drive your career forwards.
As a Technical Support Engineer you will be tasked with working across Ireland to deliver accurate technical assessments of customers’ application requirements and needs.
You will work hand-in-hand with the Sales Team in both pre and post sales situations to analyse customers’ technical problems, run feasibility studies on their requirements and recommend and demonstrate technical solutions that resolve these.
As part of the existing Professional Services Team, you will deliver training and start-up assistance and consultancy services to customers. You will perform demonstrations for technical and non-technical audiences in both large and smaller groups.
It is envisaged that you will attend our client’s offices in Clonmel, County Tipperary a number of times per week depending on the needs of the business, therefore ease of commuting to this location is essential.
Interested? If so, you must have:
- A minimum of three years’ previous experience in a similar technical support type role
- A strong IT acumen with a broad mainstream IT and networking experience
- A full, clean driving licence
Autonomous and quick to learn, as a Technical Support Engineer, you will need strong analytical and problem solving abilities and great presentation, communication, organisational and interpersonal skills. The ability to work well under pressure, an awareness of the sales process and the pressure points associated with this and the flexibility to travel are also key.
Experience of dealing with enterprise mobility incorporating Cisco or Zebra Technologies would be beneficial to your application.
To apply for the role of Technical Support Engineer, please apply via the button shown.
This vacancy is being advertised by Webrecruit Ireland Ltd. The services advertised by Webrecruit Ireland Ltd are those of an Employment Agency.
Additional Keywords: Technical Support Engineer, Network Engineer, Technical Architect, Pre-Sales Architect, Solutions Architect, Systems Architect, IT Architect, Network Architect, Systems Development Architect, Network Engineer, Systems Developer.