IT Repair Technician (PC, Apple & Mobile Devices)
Founded in 2001, Right-Click is one of the longest established and well respected high street IT services companies in Dublin.
We are looking for a new full-time member of our team, based in our repair workshop within our busy Dublin 2 retail premises, the successful candidate will work closely with a multi-disciplinary IT team dealing with customers face-to-face, over the telephone and by email.
The ideal candidate will have skills and at least 1- 2 years professional experience in the following:
- Apple mobile Device Repair*- diagnostics & repair on full suite of iPhone & iPad models
- PC & Laptop & Apple hardware – diagnostics & repairs
- Knowledge of Microsoft Windows and Apple OSx
- Software & Operating Systems support & installations
- MS Office 2013/2016 Support
- Software Repairs - malware removal, security, data recovery, passwords etc
- Hardware Repairs – replacement screens, hard-drives, SSD upgrades
- Networking and wireless fault finding & repairs
Personal Requirements:
- Fluent English language communication skills: email, telephone & face-to-face
- Tidy, organised with good concentration skills
- Previous experience in a similar role (1-2 years minimum)
- Extremely trustworthy and reliable
- Ability to work on your own to tight deadlines
*Please note that the interview process will involve a practical hardware repair assessment in our workshop