Technical Problem Manager

You will be a key team member of one of the World's most successful ICT Services and Solutions companies

Your new role
A Technical Problem Manager is required for the Applications Support Managed Service for a key client in the city centre.

The successful candidate is required to go on the client's site to support the investigation and triaging of system incidents

raised against their Island Pacific Inventory Management System.

The Technical Problem Manager will support the Team Lead/Problem Manager for the day-to-day Service Desk service and

 related operational issues relating to the service and will be primarily responsible for the technical incidents and

Production Incidents raised against the IPMS system.

What you'll need to succeed
At least 2 years' experience as an administrator and 2 years batch processing/data flow investigation experience
Incident Management experience
Experience dealing with 3rd parties/solution providers
Experience of Retail Systems Technology - Java and TomCat running on Windows would be beneficial.
What you'll get in return
Competitive salary with industry leading benefits.
An opportunity to join one of the world's most successful ICT Services and Solutions organisations