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Senior Technical IT Engineer

Job Category:
Software Developer/Engineer
Job Type:
Level of IT Experience:
5-10 Years
Salary Description:
Competitive Salary Offered
Sure Candidate
Job Ref:

Are you looking for a position that can offer you a very broad technical scope while offering a senior position with the ability to research new technologies and to be hands on with infrastructure projects?

Then we should talk.

Overview of the core Responsibilities:

  • Point of escalation for the support and project teams to address and solve Client’s technology issues, including issues related to implementation or integration with legacy customer infrastructure.

  • Liaison for Enterprise Clients

  • Implement Projects where there is a backlog.

  • Assist presales account managers with technical questions or proposal generation.

  • Escalation to Out of Hours Support Engineer

  • Perform DR Test on Client sites

  • Promote, develop, and maintain a positive experience for the Client through a teamwork focused approach

  • Assist in evaluating new technologies, services and processes to meet the objectives for each site.

  • Participate in departmental training activities including training programs in support of new technologies, procedures, and customer service enhancements.

Technical Requirements & Experience

  • Minimum of 5- 10 years hands-on experience in the rollout and management of storage and virtualisation solutions.

  • Hands on (demonstrable) experience with VMware ESX Server or Hyper-V.

  • SQL.

  • Exchange.

  • Clustering.

  • Technical Certifications (Microsoft, CISCO, VMware).

  • Storage Certified (Dell, EMC, Hitachi or NetApp).

  • Setup, operation and troubleshooting of TCP/IP networking.

  • Business Continuity and Disaster Recovery

  • Change Control management

  • Incident Management

For detailed information on this position and to discuss in confidence please email Matthew

Contact Details:
Sure Candidate
Tel: +353 1 6854231
Contact: Matthew Duane Rice

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