Are you looking for a position that can offer you a very broad technical scope while offering a senior position with the ability to research new technologies and to be hands on with infrastructure projects?

Then we should talk.

Overview of the core Responsibilities:

• Point of escalation for the support and project teams to address and solve Client’s technology issues, including issues related to implementation or integration with legacy customer infrastructure.


• Liaison for Enterprise Clients


• Implement Projects where there is a backlog.


• Assist presales account managers with technical questions or proposal generation.


• Escalation to Out of Hours Support Engineer

• Perform DR Test on Client sites


• Promote, develop, and maintain a positive experience for the Client through a teamwork focused approach


• Assist in evaluating new technologies, services and processes to meet the objectives for each site.


• Participate in departmental training activities including training programs in support of new technologies, procedures, and customer service enhancements.

Technical Requirements & Experience

• Minimum of 5- 10 years hands-on experience in the rollout and management of storage and virtualisation solutions.


• Hands on (demonstrable) experience with VMware ESX Server or Hyper-V.


• SQL.


• Exchange.


• Clustering.


• Technical Certifications (Microsoft, CISCO, VMware).


• Storage Certified (Dell, EMC, Hitachi or NetApp).


• Setup, operation and troubleshooting of TCP/IP networking.


• Business Continuity and Disaster Recovery


• Change Control management


• Incident Management

For detailed information on this position and to discuss in confidence please email Matthew

mduanerice@surecandidate.ie