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First/ Second Line Service Desk Engineer

Job Category:
LAN/WAN Network Engineer, Technical Support - L 1, 2,3
Job Type:
Level of IT Experience:
1-5 Years
Central Dublin
€25,000 to €35,000 per annum
Job Ref:

The Job

Spector are a scaling IT company seeking a technically talented First/Second Line Service Desk Engineer to work in a high-energy, fast-paced environment. The candidate will help contribute to the growth of the company and in turn we will receive great personal growth and learning. We offer a training and certificate roadmap from day one and these qualifications are linked with fast-tracked salary reviews. This is a client focused role with a focus on working with leading edge technologies.

Duties and Responsibilities

  • Work on Service Desk tickets that come in via phone or email.
  •  Field work, site visits & installations.
  •  PC build, design & rollout.
  •  Upkeep and maintenance of client specific documentation.
  •  Identify and recommend improvements and solutions.

Personal Traits

  • Excellent communication skills.
  • Client focused
  • Improvement minded.
  • Technology focused.
  • Team player.
  • Self-Motivated.

Education and qualifications

  • Minimum 2 years working in a similar environment.
  • 3rd Level Diploma/Degree would be beneficial.
  • Proven track record of learning with industry led certifications. E.g. MCSA. CCNA
  • Full driving license with own transport.

Salary: €25k-€35k depending on experience, qualifications mix.

Training and certifications path provided.

Company bonus structure.

Contact Details:
Tel: 01
Contact: Mary Reynolds

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