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Training Support Analyst

Job Category:
Software Developer/Engineer, IT Trainer, Tech Writer, Graphics Design etc
Job Type:
Permanent
Level of IT Experience:
1-5 Years
Area:
Galway
Location:
Galway
Salary Description:
Negotiable
Posted:
03/02/2017
Recruiter:
Collins McNicholas Recruitment & HR Services
Job Ref:
GYGN8909x


This person will work as part ofour team for a 12 month period. This role will involve partnering with global vendors in developing training packages and e-Learning modules globally. They will also be responsible for the facilitation and coordination of training programs globally.
Ideally we would like someone who has good experience with elements of Graphic Design and experience working with multimedia tools.
This role will involve building the training packages,setting up the communications with the wider team and developing the E-Learning modules.
Key Responsibilities:

Partner with subject matter experts across all functions in developing and implementing technical training packages

Review and update existing training materials

Develop or oversee the production of hand-outs, instructional materials, aids and manuals for internal training courses

Maximise the use of software tools to convert existing training presentations into e-learning modules

Provide administration support to Transitions e-learning platform

Record and administer Transitions University training courses and trainee records to measure and report on training participation, standards and success

Support development and issuing of quarterly news bulletin

Facilitate administration around training programs and assignments globally

Support standardisation of methods & practices globally

Assess training effectiveness to ensure incorporation of taught skills and techniques into employees work behaviour

Periodically evaluate on-going programs to ensure that they reflect any changes

Stay abreast of the new trends and tools in employee development
Required:



Experience in applying digital multimedia tools (Camtasia, Brainshark & Video)



Proficient in MS Office (Word , PowerPoint, Excel)
• Experience in elements of Graphic Design.

Exceptional communications skills with the ability to build strong work relationships

Ability to work on own Initiative

Results driven with the ability to multi-task in a fast paced challenging business environment

Strong customer focus

For further information and a confidential discussion please contact Gillian Nicholson at gillian.nicholson@collinsmcnicholas.ie

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Contact Details:
Collins McNicholas Recruitment & HR Services
Tel: (071) 9142411/914246
Contact: Gillian Nicholson

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