Deskside Support Engineer (Level 3)
Our client is a multinational IT company, who are at the fore front of providing hardware components as well as software and related services to its consumers. An ambitious, fast paced forward thinking company with very creative culture, with offices in North Dublin.
They require a Deskside Support Engineer with 3 or more years' experience of Desktop Level support and strong Troubleshooting skills to join their dynamic team. Initially on a 6-month contract, the successful candidate will be responsible for Desktop End User workspace, Desktop Support and Infrastructure support.
Job ID: BBBH10192
What are the key qualifications for this role?
* 3 years' experience of Desktop Level support.
* Excellent Troubleshooting and Analytical skills.
* Capable of multi-tasking when required.
* First-rate customer facing skills.
* Competent under pressure.
Desirable Qualification:
* Infrastructure Support experience, such as Switches, Servers, Wireless Access Points
* Previous experience in pharma, manufacturing or controlled environments.
* Microsoft qualifications would be an advantage.
As a Deskside Support Engineer, you will:
* Supervise the ticket queues within the company to ensure the team workload is manageable and all tickets become assigned.
* Support of nearby sites when required.
* Fulfil requests from SDM manager in relation to internal Health and Safety trainings and compliance requirements.
* Manage tasks relating to the BMS asset database.
Sounds like a fit, then apply now:
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Job ID: BBBH10192
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