Project Management Office Consultant

SUMMARY:

In this role the jobholder will be responsible for the consistent and effective delivery of support services across transformation projects/programs in the client’s IT Infrastructure, in accordance with group-defined rules globally. He will support the project leadership in setting up and running a project / work stream, including liaising with employees and potentially external partners globally.

BUSINESS ACCOUNTABILTIES:

• Successful support of project implementation, i.e.:
• Controls and maintains portfolio, program or project operating methods for example co-ordination of projects or programs through governance gates, monthly financial reporting, the application of the client’s Project Management Framework or the gathering and analysis of third party resource demand to ensure projects are successful.
• Collates inputs to the annual plan during the planning process, working with customers to ensure data quality and manages change control to ensure senior management have appropriate oversight.
• Tracks project, program or portfolio performance metrics, providing facts, highlighting risks and opportunities to stakeholders. For example, milestone achievement, resource supply and demand, or expenditure to ensure successful project outcomes.
• Performs quality assurance of Planview data, liaising with Project Managers– Program Directors to correct or improve the quality of the data.
• Has sufficient Planview expertise to support colleagues in use of the system and will seek opportunities to leverage Planview enhancements to improve efficiency and alignment within a project, program or portfolio.
• Provides training in use of project management tools and techniques.
• Demonstrates support for the client’s Project Management Framework and adoption of group standards.

KEY TASKS & ACCOUNTABILITIES:

• Support PMO leads of several transformation projects with regular activities, potentially take on selected project management activities
• Establishing and maintaining project or portfolio deliverables such as risk logs, action plans etc.
• Preparing meetings and workshops including coordination of logistics etc.
• Coordination of activities to ensure correct involvement/approvals of all relevant internal and -external governance bodies for required approvals
• Maintaining and creating the Group’s Project Management System data Planview
• Monitoring of said system and establishing/maintaining a standard reporting to increase reporting quality within IT Infrastructure
• Close liaison with key partner functions, primarily group finance and group risk, as well as procurement and sourcing
• Managing basic administration (on-boarding of new employees to the project, etc.) and feeding data into systems
• Ensuring the consistent application of our client’s Project Management Framework standards.
• Actively participates in the Project Professionals communities.
• Seeks opportunity to improve efficiency and drives through to completion.
• Ensures their own clear understanding of respective organizational level targets (business unit, segment, group functions and group). 

RELATIONSHIPS:

Internal

• Project managers
• Project/Program managers and sponsors of related project(s) and program(s) if applicable
• Other functions representatives impacted by assigned project(s) e.g. Business Areas, Marketing, Finance, Risk& Compliance, Audit, Legal etc.
• Group PMO

External

• Outsourcing partners, suppliers and consultants
• Technology experts

Required Reporting Lines

• Project Management

PEOPLE MANAGEMENT ACCOUNTABILITIES:

Supports the team that is responsible for achieving the project objectives, sets up and maintains project management structures.

TRAVEL & OTHER REQUIREMENTS

Mobility

• Travel may be required (dependent on scope / type of project)

Compliance to Methodologies and Policies

• Internal Project Management Framework (ZPMF) and its supplements, in particular the Solution Development Life Cycle (SDLC) - for IT projects and programs
• Internal Risk Policy (ZRP) and its appendix Project Governance
• Procurement policies 

QUALIFICATIONS/EXPERIENCE

Qualifications

• Bachelors degree (or equivalent) and 3  or more years of experience in related field
• Client’s Lean Green Belt certification or equivalent is desirable
• Proven experience of working within a large Global or Regional organisation within a multi-national company
• Ability to work in an highly process driven and outsourced work environment.
• Good influencing skills, demonstrable though all levels of the organisation.
• Well-developed team building and collaboration capabilities.
• Quality management and process improvement capabilities desired
• Persuasive presentation skills
• Fully proficient in English, both oral and written. Additional language skills are considered a bonus.
• Structured Analytical skills with the ability to work under pressure
• Experience in Commercial & Contractual considerations in an outsourced delivery model is a plus
• Sound knowledge of Productivity and Reporting toolsets (e.g. Excel, Word, PowerPoint, Visio)  

Experience

• 3 or more years of experience in managing project offices

KNOWLEDGE:

• PMI  Intermediate
• Working with Planview (BT1000-Planview_Z) Intermediate

TECHNICAL SKILLS

Initiating a Project - Intermediate

Planning a Project - Intermediate

Executing a Project - Intermediate

Monitoring and Controlling a Project - Intermediate

Closing a Project - Intermediate

Program Management - Intermediate

Effective Communications - Intermediate

Listening - Intermediate

Accountability - Intermediate

Inspire others to perform at their best - Intermediate

Group Facilitation - Intermediate

Influencing - Intermediate

Networking - Intermediate

Lead and Manage Change - Intermediate

Conflict Management - Intermediate

Analytical Thinking - Intermediate

Decision Making and Critical Thinking - Intermediate

Problem Solving - Intermediate

Emotional Intelligence - Intermediate

Flexibility and Adaptability - Intermediate

Manage ambiguity - Intermediate

Innovate with the customer in mind - Intermediate

Act with integrity, confidence & accountability - Intermediate

Workforce Diversity Management - Intermediate

Business Acumen - Intermediate

Language

Fluent spoken and written English - able to:

• actively take part in meetings and conferences and communicate effectively.
• capable of composing reports and technical explanations.

Additional language skills are considered a bonus.