Technical Support Engineers - Cork

Job Category:
Software Developer/Engineer, LAN/WAN Network Engineer, Technical Support - L 1, 2,3
Job Type:
Permanent
Level of IT Experience:
1-5 Years
Area:
Cork
Location:
Cork
Salary:
€45,000 to €55,000 per annum
Posted:
29/11/2016
Recruiter:
Techfindr Ltd
Job Ref:
TSE-Cork

Our client a leading Internet security company base in Cork is looking to hire SIEM Product Support Engineers to join their team in Cork. They are an award winning company and has the brightest minds in the security industry. 

 Want to join the best and excel to be the greatest?

Responsibilities

  • Provide Technical Support to Customers over Portal, Email and Telephone.
  • Solve Technical issues related to the Installation, Deployment and Management of the company Technology.
  • Document, Escalate and Follow through with issues.
  • Interact with the Development, Engineering and Sales Teams.

Qualifications

  • Intermediate or Expert Linux Command Line Experience
  • Excellent knowledge of Open Source products (OpenVas, WireShark, Snort, NESSUS, NFDump, nTop).
  • Extensive Trouble Shooting skills with Appliance Installation, Deployment and Usage in a Complex Network Environment.
  • Hands on experience performing Network/System Administration and/or Technical Support in Complicated Multi-Device Networks environment.
  • Previous Experience providing Technical Support for a Network Security Company specifically shipping Network Security Appliances.
  • Previous Customer Facing role (Customer Service, Support, etc.).
  • Experience within the cyber security is an advantage.
  • CISSP Qualified is a definite advantage.

Contact Details:
Techfindr Ltd
Tel: 068 58118
Contact: Dina Vyapuri

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