Dublin South. SKILLS: Helpdesk, Desktop Deskside Support, PCs, Laptops, Active Directory, Rollouts, Windows 7, Windows Server, Exchange, Office, SharePoint, VMware, Citrix, Cisco, VoIP, Phones, Conferencing, Smartphones, Tablets, MDM.
On behalf of our client we require an IT Infrastructure Helpdesk Support Engineer to provide first line and second line end user phone, desktop and IT Infrastructure support to 450+ internal and external staff for our client in South Dublin.
Our requirement is for the engineer to work in the IT Services Infrastructure team full time at 7.5 hours a day, on a rota basis to provide continuous support between the hours 08:00 to 18:00, Monday to Friday.
IT Helpdesk Engineer Skills and Experience
It is crucial that any proposed candidate must have previous experience in customer service and must be able to demonstrate a good understanding of quality customer service.
The IT Helpdesk Engineer will be required to have a good technical knowledge and experience supporting a wide range of hardware and software technologies from the list below.
* Microsoft Operating Systems and products including Windows Servers 2008 to 2016
* Active Directory
* Microsoft Exchange 2010
* Microsoft Office 2013 and above
* Windows 7, 8, 8.1 and 10
* Microsoft SharePoint
* Cisco Network Infrastructure, iOS, Cisco Unified Communications Infrastructure and Cisco Jabber
* Polycom Video Conferencing infrastructure and endpoints
* PC, Laptop and Tablet build, configuration and troubleshooting
* Mobile Device Management and Android Mobile OS configuration and troubleshooting
A more detailed Job Spec is available on application or request.
For further information, please feel free to contact us or apply here to us. Your application will be treated in the strictest confidence.
itContracting is Ireland's key provider of IT Contract and Permanent Professionals.
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