IT Support Engineer

We are looking for an experienced resource to join our IT Support team to work primarily on client site placements.

Requirements

We are interested in hearing from you if you have:

Excellent client facing skills
Sound knowledge of service desk best practice
Demonstrated structured trouble shooting skills

Specific technical skills or other qualifications required

The following technical qualifications would be of interest to us and while some are essential, others will give you an advantage in your application:

- MCP Windows 2008 R2 / Windows 2012 desirable
- Knowledge of supporting RDS servers 
- Knowledge of windows file servers
- Knowledge of Active Directory user management
- Performing backups to tape
- Knowledge of VMWare
- Knowledge of PowerShell – creation of PowerShell scripts, 
- Networking/communications, back-up solutions, printers and scanners

This position would be ideal for you if you have 1-2 years technical support experience already and like the idea of:

- Working with the latest technologies from best of breed ICT manufacturers
- Working in a professional environment as part of an experienced and highly skilled team 
- Delivering an exceptional ICT Support Service to our clients 
- Working with a dynamic team of specialists across a wide range of ICT solutions

The role will be primarily based at client sites in Dublin and the surrounding areas and also in-house at our Dublin premises in Robinhood, Dublin 22.