Business Intelligence Analyst required to join multinational Client in Dublin 18 (Beside Luas stop). The successful Business Intelligence Analyst (IT Support Services) will be responsible for the delivery and improvement of operational reports.  Through the development of Qlikview and Business Objects, the analyst will be responsible for improving transparency of trends and patterns, which will enable continuous and improved service delivery.  

This is a fantastic opportunity for a Mid-level BI Analyst to join a well-established and expanding company with an excellent benefits package and career prospects

Responsibilities:

• Deliver management level reporting and analysis of systems and applications services through the relevant reporting tools
• Conduct regular service analysis and engage with stakeholders to recommend and support continuous service delivery improvements
• Through analysis, search for efficiencies in alignment with strategic goals and team objectives
• Participate and contribute to initiatives to improve the application of ITIL processes
• Provide trending and forecasting analysis to inform demand management as needed
• Develop relationships with systems technicians and Management to evaluate existing IT processes to improve efficiency and productivity

Requirements

·         Relevant 3rdlevel qualification

·         ITIL Certification

·         Knowledge of BI reporting tools, ideally Qlikview and / or Business Objects

• Proven Analytical skills together with strong technical ability and curiosity

·         Experience with analysis, document formatting, QA, attention to detail is essential

·         Fluent in business English language - written and verbal

Remuneration:

·         Flexibility to work remotely (after probation period)

·         Excellent starting salary

·         Private Healthcare

·         Life Assurance

·         Educational Assistance

·         Contribution Pension Scheme

·         23 day holidays increasing to 27

·         Subsidised canteen