IT Helpdesk Engineer - North Dublin
Join an innovative and rapidly expanding MSP Microsoft Partner company located in the vibrant hub of North Dublin. Established for many years, our client has cultivated a dynamic and collaborative work environment. They believe in investing in your career, professional growth, providing unparalleled career progression opportunities and ongoing training.
Job Title: IT Helpdesk Technical Support Engineer
Location: North Dublin, Ireland
Experience: Minimum 3-4 years of IT Technical Support
Type: Full-time, In-office
Responsibilities:
As an IT Helpdesk Technical Support Engineer you will be a crucial part of our dedicated team, providing Level 1 Phone and Remote Support on the helpdesk.
Your responsibilities will include:
- Responding to user inquiries and resolving technical issues through phone and remote support.
- Leveraging your expertise in Active Directory, Office 365 Administration, Windows, and PC Support.
- Maintaining a high level of customer satisfaction through effective communication and problem-solving.
Requirements:
The ideal candidate will possess:
- 3-4 years of proven experience in IT Technical Support.
- Strong skills and experience in Active Directory, Office 365 Administration, Windows, and PC Support.
- Excellent English language proficiency and outstanding communication skills.
- Current residence in Ireland with legal authorization to work and the appropriate visa.
Benefits:
Competitive basic salary.
Opportunities for career advancement.
Encouragement and support for obtaining Microsoft Certifications.
Additional benefits package.
If you are ready to contribute to an exciting and innovative work environment, send your CV today to Stack and Co. Join us in providing top-notch IT support and be part of the success story of our rapidly growing organization.
Note: Only candidates currently living in Ireland with legal authorization to work will be considered. Visa verification may be required.
