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Level 2 Helpdesk & Support Engineer - Naas

Job Category:
LAN/WAN Network Engineer, Technical Support - L 1, 2,3
Job Type:
Level of IT Experience:
1-5 Years
West Dublin, East Ireland
Naas, Co Kildare
€25,000 to €35,000 per annum
Salary Description:
Competitive salary based upon experience
ITM Limited
Job Ref:


We are currently looking to grow our support team in Naas, Co Kildare and are recruiting for a Level 2 Helpdesk & Support Engineer. If you're looking for a new challenge with huge room for future progression and training this could be the role for you.


● Respond to incidents logged via Help Desk.
● Phone, Remote & On-Site Support.
● Perform routine system & backup checks and escalate if required.
● Installing, configuring and troubleshooting of IT related software and hardware.
● Highlight any issues on customer sites using the correct escalation procedures.


● Excellent English - spoken and written.
● Minimum 1-2 years relevant experience in a 1st line Support Team.
● Full driving license.
● Industry standard accreditation desired.

Experience With

● Microsoft Operating Systems & Applications.
● Anti-Virus, Spyware, Malware experience.
● Networking – TCP/IP, DNS, Switches, Firewalls etc

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Contact Details:
ITM Limited
Tel: 045409984
Contact: Ger Keane

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