Sorry, but this job has expired. Please try another search or browse our jobs.

IT Support Engineer (Galway)

Job Category:
Technical Support - L 1, 2,3
Job Type:
Contract
Level of IT Experience:
0-1 Year
Area:
Galway
Location:
Galway
Salary:
€25,000 to €30,000 per annum
Posted:
09/04/2021
Recruiter:
PFH Technology group
Job Ref:
BBBH22

PFH Technology are seeking IT Support Engineers to join our National Teams
Contract Positions
Responsibilities

* Delivering Superior Customer Service
* Onsite Customer support to resolve technical issues on real time basis
* Resolve issues across Windows 10, Laptop and Tablet devices, wireless connectivity, printing and software
* Track, route and redirect problems to the correct resources
* Update ITSM systems
* Walk customers through problem solving process
* Follow up with customers, provide feedback and see problems through to resolution
* Utilise excellent customer service skills and exceed customers' expectations

Skills

* Windows 10 operating systems
* Wireless and local area networks
* Software and application installations and remediation
* Proven working experience in providing Desk side support
* Be able to work in a pressurised environment
* Strong client-facing and communication skills
* Advanced troubleshooting and multi-tasking skills
* Very strong proficiency in English

Qualifications

* Bachelor's degree in IT or 1-2 year's experience in IT support.
* Excellent interpersonal skills as role encompasses HR admin
* Good problem-solving and communication skills

Contact Details:
PFH Technology group
Tel: 01
Contact: Nicola McCarthy

You may return to your current search results by clicking here.

Latest Job Listings