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Level 3 Technical Support Dublin

Job Category:
Technical Support - L 1, 2,3
Job Type:
Permanent
Level of IT Experience:
5-10 Years
Area:
Central Dublin
Location:
Dublin
Salary:
€50,000 to €60,000 per annum
Salary Description:
Pension, Bonus, Healthcare
Posted:
07/04/2021
Recruiter:
Reperio Human Capital Ltd
Job Ref:
BBBH30348

Level 3 Technical Support Dublin

A new opportunity to join Irelands biggest companies, this role has a nice mix of technical hands-on work whilst allowing you to grow your managerial experience by mentoring younger team members.

What does you day to day look like:

Day to day responsibilities include responding to reactive support tickets for customer It infrastructure (i.e. virtual & physical compute, server OS, storage, networking, data protection etc.), using established process.

Key Responsibilities:

* Providing support to a range of clients whilst using various technologies
* Working on senior escalations
* Act as a mentor to junior engineers
* Working with the team and management to develop processes and solutions
* Responsible for ensuring that they comply with all ISMS Policies and Procedures

Key Technical Requirements:

* Microsoft Windows Server 2008/2012
* VMWare ESXi, HyperV (Citrix Xen an advantage)
* Exchange Server 2007/2010/2013 ·
* Active Directory · Office 365
* Firewall/Routers. (Cisco / Sonicwall)
* Strong networking skills TCP/IP protocols

Remuneration:

* Bonus
* Healthcare
* Pension

For more information contact Peter Raine Reperio Human Capital

Reperio Human Capital acts as an Employment Agency and an Employment Business.

Contact Details:
Reperio Human Capital Ltd
Tel: +353 (0)1571 3966
Contact: Peter Raine

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