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Infrastructure Support Analyst - 12 month contract (FULLY REMOTE from Ireland)

Job Category:
Technical Support - L 1, 2,3
Job Type:
Contract
Level of IT Experience:
1-5 Years
Area:
Nationwide
Location:
REMOTE
Salary Description:
DAY RATE - Negotiable
Posted:
13/01/2021
Recruiter:
IT Search & Selection
Job Ref:

Infrastructure Support Analyst - 12 month contract (REMOTE)

IT Search are working with a Global Enterprise Client that are building out a brand Infrastructure operation and are seeking to hire multiple Infrastructure Support Analysts on rolling 12-month Contracts. This is an exciting opportunity to join this group as they grow their EU operations.

Key Responsibilities Include

  • Monitor VMWare Cloud Foundation environments for multiple customers remotely
  • Monitor backup/restore tasks for multiple customers remotely
  • Interpret the meaning of events and incidents, selecting a suitable response if required
  • Identify and act quickly on opportunities to enhance customer experience
  • Strong customer-centric mindset and ability to build and maintain strong, collaborative and effective relationships internally and externally
  • Properly escalate unresolved issues
  • Assuring effective communication to customer stakeholders in the event of a service disruption, degradation or outage to make sure that they receive the latest updates as our operations teams work to restore full service
  • Prepare network and server reports.

Requirements

  • Experience working in large enterprise environments - preferably MSP experience with an Enterprise Client 
  • 1-3 years of hands on experience with VMWare based deployments; experience with VMWare ESXi, vSAN, NSX, VROPS, VRA preferred.
  • Strong working knowledge of Linux including Red Hat, Centos, and Ubuntu is a must
  • 2-3 years combined Windows and Linux system administration experience; no less than 2 years in either field
  • Experience with cloud monitoring solutions is a plus (e.g. Nagios)
  • Bachelors of Science or equivalent experience.

This is a fully remote project that will be interviewing in January for a February start.


Adrian Clarke, Associate Director (Head of Data Recruitment) is managing this search. Apply today.


IT Search is an Irish Technology, Data & Digital Recruitment group - working globally with some of the world's largest companies in securing their most niche talent.

Contact Details:
IT Search & Selection
Tel: +353 1 507 9264
Contact: Adrian Clarke

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