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Technical support engineer

Job Category:
Technical Support - L 1, 2,3
Job Type:
Level of IT Experience:
1-5 Years
€30,000 to €35,000 per annum
Salary Description:
pension, bonus
Reperio Human Capital Ltd
Job Ref:

Technical Support Engineer Galway

The Role

My client is looking for a Technical Support Engineer to join their team due to continued expansion. You will provide technical support for their products and maintain the high-level of customer satisfaction that their customers expect.

Key Responsibilities:

* Provide excellent customer service
* Be able to conduct research into technical issues
* Have strong diagnostic and problem-solving abilities
* Be able to document procedures and processes to create knowledge-based articles

Key Requirements:

* 2 years' Experience
* Degree Educated
* Have a good understanding of TCP/IP and protocols, specifically SMTP, DNS and HTTP/S
* Virtualization technologies (VMware, Hyper-V, Xen, etc)
* Cloud computing (AWS)
* Linux/UNIX operating systems (Ubuntu/FreeBSD)
* Cisco IOS (WCCP)

For more information on this role please contact Peter Raine at Reperio Human Capital

Reperio Human Capital acts as an Employment Agency and an Employment Business.

Contact Details:
Reperio Human Capital Ltd
Tel: +353 (0)1571 3966
Contact: Peter Raine

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