itContracting are seeking immediate applications for an experienced Windows 10 Deployment Engineer, this is a 6-month contract located in Dublin.
Key Skills & Attributes
- Windows 7 / Windows 10 / SCCM / Experience of system migrations / Hardware & Software configurations / User Support.
- Experience in Windows 7 to Windows 10 in installing, upgrading, building, repairing, configuring, troubleshooting, diagnosing and preventative maintenance.
- Basic understanding of networking including TCP / IP, WAN, LAN, VPN, Routing
- Able to lift / move computer equipment.
- Responsible for Windows 10 support transition and post migration support.
- Responsible for the build/ imaging of physical Windows 10 desktop PCs and Laptops.
- Knowledge of SCCM (to deploy Windows 10).
- Desktop Support (Windows) experience
- Ability to educate end users where required
- Previous windows 10 rollout experience would also be a distinct advantage
Responsibilities
- Provide desktop support including troubleshooting basic hardware and standard software operating system issues and problems, fixing issues without impacting / violating the hardware warranty or customer security compliance requirements.
- Replace devices with windows 7 for devices with windows 10 OS.
- Install and troubleshoot desktops, printers, laptop and other computer peripherals, hardware problems as well as desktop applications.
- Perform computer “Break / Fix” support and installation, add, move or change requirements for peripherals and device drivers.
- Perform desk-side support including basic administration of Operating Systems and common off the shelf software systems
- Complete all assigned calls with professionalism and technical expertise, providing quality customer service and support for designated equipment
- Monitor assigned service calls to ensure quality and service level goals are achieved in a timely manner
- Rebuild and reimage desktops and laptops through SCCM.
- Escalate problems to the appropriate next level of support when necessary
- Experience in Customer Facing deployment Build/SCCM experience
- Experience in team leading and supporting other engineers would be required for the Senior Engineer roles.
- Candidates must be eligible to work in Ireland or currently hold a Stamp 4 Visa to apply.
For more information please apply here or contact Paul Evans ( +353 1 2187769 or paul dot evans at itContracting dot ie )
Evros / itContracting is an equal opportunity employer who seeks to recruit and appoint the best available person for a job regardless of marital / civil partnership status, sex (including pregnancy), age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability. Evros / itContracting apply all relevant Data Protection laws when processing your Personal Data.
If you choose to apply to this opportunity and share your CV or other personal information with Evros / itContracting, these details will be held by us in accordance with our privacy policy used by our recruitment team to contact you regarding this or other relevant opportunities at Evros / itContracting.
Ref: ITC3291
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