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IT Support

Job Category:
Technical Support - L 1, 2,3
Job Type:
Level of IT Experience:
0-1 Year
Salary Description:
Competitive Salary Offered
PFH Technology group
Job Ref:

Level 1 - IT Support


  • Candidates are required to have an IT Qualification OR experience in working in IT in some of the following areas:
  • Knowledge and experience of:
  • Windows Platforms and standard PC applications (e. Antivirus, Internet Explorer etc.)   
  • Experience in the use of Microsoft Windows operating systems.
  • Working knowledge of computers, printers, laptops
  • Knowledge and experience of configuring PCs, Peripherals and Printers
  • Knowledge in supporting and monitoring of Microsoft Infrastructure (e.g. Exchange, Lync, and Microsoft System Centre suite).
  • Good working knowledge of common windows applications, including the full Microsoft Office suite nd Outlook
  • Good understanding of ICT support, processes and issues.
  • Demonstrate good problem solving, analytical and decision making skills
  • Demonstrate evidence of production of quality deliverables
  • Knowledge of the Citrix environment would be an advantage

Business Competencies:

  • Excellent written and oral communication skills
  • Excellent teamwork and interpersonal skills.
  • Proven ability to organise work with an organized manner
  • Self-starter with a willingness to take responsibility
  • Te ability to interact with key stakeholders in a professional manner



Founded in 1985, PFH is Ireland’s leading, indigenous Information & Communications Technology (ICT) Solutions Provider, supplying ICT based business solutions to our wide range of clients. We have unrivalled vendor relationships. We can procure, design, deploy and support all you ICT needs via our specialist competency centres and ISO 20000/27001 24*7 certified support services. 

Our client base, of over 1,500 organisations, is served from our offices in Dublin, Cork and Galway. We employ over 450 people.

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Contact Details:
PFH Technology group
Tel: 01
Contact: Michelle McGrath

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