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Microsoft 365 Azure Cloud Specialist

Job Category:
Technical Support - L 1, 2,3
Job Type:
Contract
Level of IT Experience:
5-10 Years
Area:
Central Dublin
Location:
Dublin, Ireland
Salary Description:
Competitive Salary / Rate Offered
Posted:
19/11/2020
Recruiter:
Aspira Ltd
Job Ref:
MS-M365-Spec

Microsoft 365 Azure Cloud Specialist

Aspira is currently looking for a Microsoft 365 Azure Cloud Specialist to join us on an exciting project focused on optimisation of the Microsoft 365 and Azure. 
The successful candidate will be working on Cloud Infrastructure-As-A-Service technologies focused on the smooth provision of Cloud Managed Services.

They will be technical support for M365 and Azure cloud technologies, particularly Infrastructure-As-A-Service storage, server, containers and data protection environments.

They will work closely with onsite and offsite L1/L2 support teams. This includes management and device deployment via Windows10/Intune/Endpoint management.

Responsibilities:

  • Provides incident & problem management services for resolving technical issues on cloud IAAS infrastructure
  • Acts as first point of contact for technical issues and manages & troubleshoots issues on cloud environments based on Microsoft best practice processes and industry standards
  • Will be responsible for monitoring and managing a number of IAAS environments
  • Manages escalated infrastructure support issues supporting L1 and deskside support team
  • Documents environments, processes and procedures to enable support of cloud environments by other members of the team
  • Works with ICT Manager to propose enhancements to cloud infrastructure in order to meet QQI’s cloud deployment requirements
  • Remains current on technical and company related literature/correspondence and regularly reviews administrative procedures
  • Keeps current with Cloud technical certifications, specialisation exams, and licenses
  • Provides technical expertise and acts as a technical specialist
  • Office365/Email migrations/Email security/Email backups
  • Azure - migrations, Security and compliance
  • Server/Sharepoint/SCCM/SCOM
  • Device deployment - Windows10/Intune/Endpoint management
  • PowerShell
  • Support L1/L2 support and security teams in engaging with customers on technical solutions
  • Strong knowledge of Modern Workplace principles

The successful candidate will have:

  • 5+ years’ experience in a similar role
  • Degree in Computer Science, Software Engineering, or a related field, or an equivalent combination of education and experience
  • Experience of Microsoft Windows Server, Windows 10, Azure Services
  • Experience in Identity and Access Management, Azure Active Directory External Identities
  • 5+ experience with Azure AD and Active Directory
  • Experience with Microsoft 365 suite, Microsoft Intune/End point manager 
  • Understanding of ITIL framework and related processes
  • Experience of desktop imaging / desktop application deployment
  • Good interpersonal, communication skills with a Customer-friendly and focused attitude
  • Good problem resolution skills

Ideally will have

  • Microsoft RDS, Azure vNet, and Microsoft Sentinel experience.

Contact Details:
Aspira Ltd
Tel: +447403645381
Contact: Magdalena Szotek

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