Application Support Analyst/Engineer

Job Category:
Software Developer/Engineer
Job Type:
Permanent
Level of IT Experience:
5-10 Years
Area:
Central Dublin
Location:
Dublin
Salary Description:
Competitive salary offered
Posted:
18/11/2020
Recruiter:
Confidential
Job Ref:
1010223256

Application Support Analyst/Engineer Dublin

I have been asked to find an experienced application support analyst/engineer to join my client based in Dublin. This is an exciting time to join as they have multiple projects ongoing which you will have complete ownership over.

If you successful you will manage the platforms & day to day operational relationships and performance of our Platforms Partners whilst also managing expectations of key internal stakeholders.

Key Responsibilities:

Incident management including the triage of incidents and communicating issues with platform partners
Participate in reviews with senior management
Problem management including root cause analysis and resolution
Help with the onboarding of new partners and build vendor relationships.
System management and support being aware of backlog issues and being able to communicate effective workarounds
Lead a team of QA's to ensure that all new software released is up to company standardsKey Requirements:

Degree educated in related area
5+ years experience in application support or related role
Strong troubleshooting and root cause analysis skills
Excellent communication skills
Experience in ITIL, QA, Agile, AWS, SQL and Jira
Previous experience leading a project

To find out more please call Peter Raine Reperio Human Capital (phone number removed)

Reperio Human Capital acts as an Employment Agency and an Employment Business

Contact Details:
Confidential
Contact: Contact

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