It Support Engineer

Job Category:
Software Developer/Engineer
Job Type:
Level of IT Experience:
5-10 Years
Central Dublin
Salary Description:
Competitive salary offered
Job Ref:

Professional Services Engineer Dublin €45-50k

My client, an IT Managed Service Provider based in Dublin is seeking an experienced IT Professional Services Engineer to join their team. The day to day responsibilities will be a mixture of project work, both design and implementation, and business as usual support for their expanding client base.

The successful candidate will have at least 3 years experience providing technical support in a similar fast-paced environment with a friendly and proactive approach to their work.

They are looking for someone with a mix of technical and administrative skills to include,

* Support the specification and implementation of new systems and services including new applications, new/upgraded hardware and software, system upgrades and rollouts

* Incident/escalation management and resolution

* Provide first class support across Windows environments

* To remain current with technologies and offer high quality guidance and advice resolution

The essential requirements for this role include,

* Strong knowledge of Windows System Administration

* Ability to configure, deploy and Support Windows physical and hosted servers

* Exchange / Office 365 Implementation, Configuration and Administration

* Network Topology, VPN, Firewalls, IP (incl. DHCP, DNS), LAN, WLAN and WAN

* Cloud Technologies/Azure

* VMWare

* Experience working within an MSP highly desirable

* Exceptional communication skills able to interact confidently with technical and non-technical users

* Customer focused, with experience of providing advice and guidance over the telephone, e-mail and Internet with a proven track record of service delivery

* Enthusiastic, self-motivated team player with the ability of working within a demanding environment and be able to demonstrate a logical approach to problem solving

* Patience and ability to remain calm under pressure, whilst showing initiative at all times and an ability to apply a lateral thought process to problem

* Driving license and own car is essential

For an ambitious, tenacious, confident, self-motivated team player with a genuine desire to work with cutting edge technologies this is an excellent opportunity to work with senior staff in making a real difference to this already high-achieving organization

INFORM3 IT Recruitment is an equal opportunities employer. By applying to this position, you accept the terms of our privacy policy which you can find on our website

Contact Details:
Contact: Contact

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