Application Support Dublin

Job Category:
Technical Support - L 1, 2,3
Job Type:
Permanent
Level of IT Experience:
1-5 Years
Area:
Central Dublin
Location:
Dublin
Salary:
€25,000 to €35,000 per annum
Salary Description:
Bonus, Progression
Posted:
14/10/2020
Recruiter:
Reperio Human Capital Ltd
Job Ref:
BBBH27743

Application Support Dublin

I am working with one of Irelands leading software companies who even in the current climate have gone from strength to strength. Due to this continued success, they are looking to add to their extensive IT department. The successful candidate will be given their choice of career progression if you are looking to stay in support or move to development the opportunities are endless with this company.

If you have a passion for IT and are looking for your next challenge in application support, then this is the role for you!

Key Responsibilities:

* Provide excellent customer service
* Resolve customer issues quickly and efficiently
* Evaluate and prioritise tickets
* Provide in depth root cause analysis and communicate your finding to senior manager
* Escalate unresolved to senior colleagues
* Document all troubleshooting techniques

Key Requirements:

* Strong knowledge in one or more of the following development languages SQL, C#, .net.
* 2 years Helpdesk experience
* Excellent communication skills
* Experience working in a high-pressure environment

Remuneration:

* Career progression (application support lead to junior developer)
* Bonus
* Training

For more information contact Peter Raine Reperio Human Capital 015713966

Reperio Human Capital acts as an Employment Agency and an Employment Business.

Contact Details:
Reperio Human Capital Ltd
Tel: +353 (0)1571 3966
Contact: Peter Raine

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