Senior Technical Support Engineer

Job Category:
Software Developer/Engineer
Job Type:
Permanent
Level of IT Experience:
5-10 Years
Area:
Central Dublin
Location:
Dublin
Salary Description:
Competitive salary offered
Posted:
06/10/2020
Recruiter:
Confidential
Job Ref:
965860976

Senior Technical Support Engineer

Exciting new role with a global company for a senior technical support engineer. The company we are representing works with some of the most exciting technology on the market and massively into career progression and personal development.

Key Responsibilities:

Provide support from level 1,2 and 3 and act as escalation point when necessary
Manage daily operational issues
Build relationship with development teams and clients
Resolve incident and problem management issues
Drive automation and efficiency
Capacity planning, monitoring, and testing
Mentor junior colleagues

Key Requirements:

Experience supporting clients on site and remotely
5 years technical support experience ideally at enterprise level
Excellent Scripting skills i.e. Perl, Python, PowerShell
Experience with various database systems i.e. SQL, Vertica, Oracle
Strong background in Linux/Unix and Windows
Knowledge of different cloud technologies Azure, AWS, Google
Devops knowledge including CI/CD, Jenkins, Docker

Remuneration:

Excellent salary
Bonus
Career progression

For more information please contact Peter Raine Reperio Human capital (phone number removed)

Reperio Human Capital acts as an Employment Agency and an Employment Business

Contact Details:
Confidential
Contact: Contact

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