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IT Support - Tipperary

Job Category:
Technical Support - L 1, 2,3
Job Type:
Level of IT Experience:
1-5 Years
Salary Description:
Competitive Salary Offered
PFH Technology group
Job Ref:

Level 1 - IT Support


  • Candidates are required to have an IT Qualification OR experience in working in IT in some of the following areas:
  • Knowledge and experience of:
  • Windows Platforms and standard PC applications (e. Antivirus, Internet Explorer etc.)   
  • Experience in the use of Microsoft Windows operating systems.
  • Working knowledge of computers, printers, laptops
  • Knowledge and experience of configuring PCs, Peripherals and Printers
  • Knowledge in supporting and monitoring of Microsoft Infrastructure (e.g. Exchange, Lync, and Microsoft System Centre suite).
  • Good working knowledge of common windows applications, including the full Microsoft Office suite nd Outlook
  • Good understanding of ICT support, processes and issues.
  • Demonstrate good problem solving, analytical and decision making skills
  • Demonstrate evidence of production of quality deliverables
  • Knowledge of the Citrix environment would be an advantage

Business Competencies:

  • Excellent written and oral communication skills
  • Excellent teamwork and interpersonal skills.
  • Proven ability to organise work with an organized manner
  • Self-starter with a willingness to take responsibility
  • Te ability to interact with key stakeholders in a professional manner

Contact Details:
PFH Technology group
Tel: 01
Contact: Sarah Sugrue

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