Data Centre Operations Coordinator

Job Category:
IT Trainer, Tech Writer, Graphics Design etc
Job Type:
Contract
Level of IT Experience:
5-10 Years
Area:
Central Dublin
Location:
Dublin
Salary Description:
Negotiable
Posted:
03/09/2020
Recruiter:
ITech Consult Recruitment
Job Ref:
919659FK

ICT Data Centre Operations Coordinator

Role:
Our client works on behalf of the Government of Ireland to support communities and local agencies toward achieving social inclusion and development.

Responsibilities:

Infrastructure
* Manage all aspects of hardware and virtual infrastructure and third-party support including, VMware vSphere, IBM Storwize SAN, HPE and Lenovo Servers and Brocade Switches
* Responsible for success of Backup, Replication and Recovery using Veeam and VMware SRM
* Monitor and plan for capacity and performance
* Ensure enterprise hardware, software and related services are patched and hardened
* Implement best practice service methodologies including Disaster Recovery, Capacity Planning, Incident Management, Change Management and Infrastructure Monitoring.
* Responsible for Disaster Recovery processes and procedures, including backups, testing and site recovery management
* Adopt a risk management approach to Data Centre operations and ensure risk logs are created and managed

Applications
* Maintain all windows server environments
* Maintain and support on premise/cloud Microsoft based software suite and company related applications/databases which includes Active Directory, Microsoft Exchange/Office 365, SQL, SharePoint 2010, 2016, Dynamics CRM/CRM 365, WSUS, System centre Configuration Manager, Azure
* Provide and support other company's third-party applications i.e. TMS, PSA, Microsoft Power BI
* Administration and maintenance of a number of SQL databases

Support
* Provide L2/L3 escalation point for company systems and infrastructure support for ICT Helpdesk
* Ensure enterprise hardware, company applications, software and related services are patched, secure and hardened ie align to ISO 27001 standard
* Define, implement and maintain standards to control and monitor user access is keep secure to include all system, databases and applications.
* Act as key SLA contact with external suppliers and monitor supplier performance and escalate as necessary
* Liaise closely with ICT unit leads to ensure the ICT function collaborates and works effectivity together

Requirements:
* Project Management
* Leadership & Management
* A proven record of ICT systems support and development and at least 5 years' experience in:
- VSphere (Certification desirable)
- Active Directory (Certification desirable)
* Excellence in DR strategy and implementation
* Experience working in a hosted data centre operation
* Demonstrated Organisational Skills
* Relevant Third Level ICT qualification (e.g. Degree) or equivalent technical Certification is essential

Nice to Have(s):
* ITIL Certification
* Experience of SQL server backup and maintenance
* Experience in Azure, O365, SharePoint, CRM and PowerBI
* Experience in Change Control process
* Experience in ISO 27001 process
* Knowledge of the workings of the community/voluntary/public sector

Reference No.: 919659FK
Role: Data Centre Operations Coordinator
Location: Co. Dublin
Job Type: Fixed Term Contract until 31/12/21

Contact Details:
ITech Consult Recruitment
Tel: +353 1 901 0332
Contact: ITech Consult AG

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