DESCRIPTION

We are looking for an enthusiastic new member of the Blackrock College eLearning/IT team to support over 2000 users throughout the campus. We are seeking a team player who can quickly diagnose and resolve computer hardware and software faults and adapt to evolving technologies.

KEY RESPONSIBILITIES

• Technical support to all staff, students and parents
• Windows and Office 365 setup and administration
• User account configuration: permissions and password management
• Supporting or installing CCTV software
• PC installation and configuration
• Hardware and software troubleshooting and repair
• Configuring and supporting all networked devices

·         Personal device support

·         Projector setup and maintenance

·         Printer & scanner troubleshooting

·         On call classroom/office IT Support

·         Manage and update IT inventory

·         School Database - administration assistance & support

·         Parent App - support, login details

·         Digital TV - maintenance and content management

·         YouTube Channel - administration & support, content management

·         Audio/Visual equipment set up and content editing

SKILLS & QUALIFICATIONS

• Good communication, teamwork and interpersonal skills
• Flexible, innovative and proactive
• Third level Computer Science/IT or related qualification
• 2 years’ experience in a similar role or a recently qualified graduate with work experience
• Administration of Office 365, Windows Server & Windows 10
• Understanding of networking protocols
• Experience of MySql or scripting is an advantage
• Knowledge of virtualisation an advantage

As part of the Blackrock College community, you will gain exposure to a highly advanced and constantly evolving IT infrastructure with many resources including Intune, System Center Operations Manager and System Center Configuration Manager giving you room to develop your skills as an IT professional.

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