Senior Technical Support Engineer

Job Category:
Technical Support - L 1, 2,3
Job Type:
Permanent
Level of IT Experience:
5-10 Years
Area:
Central Dublin
Location:
Dublin
Salary:
€40,000 to €70,000 per annum
Salary Description:
pension, healthcare
Posted:
01/09/2020
Recruiter:
Reperio Human Capital Ltd
Job Ref:
BBBH27656

Senior Technical Support Engineer

Exciting new role with a global company for a senior technical support engineer. The company we are representing works with some of the most exciting technology on the market and massively into career progression and personal development.

Key Responsibilities:

* Provide support from level 1,2 and 3 and act as escalation point when necessary
* Manage daily operational issues
* Build relationship with development teams and clients
* Resolve incident and problem management issues
* Drive automation and efficiency
* Capacity planning, monitoring, and testing
* Mentor junior colleagues

Key Requirements:

* Experience supporting clients on site and remotely
* 5 years technical support experience ideally at enterprise level
* Excellent Scripting skills i.e. Perl, Python, PowerShell
* Experience with various database systems i.e. SQL, Vertica, Oracle
* Strong background in Linux/Unix and Windows
* Knowledge of different cloud technologies Azure, AWS, Google
* Devops knowledge including CI/CD, Jenkins, Docker

Remuneration:

* Excellent salary
* Bonus
* Career progression

For more information please contact Peter Raine Reperio Human capital 015713000

Reperio Human Capital acts as an Employment Agency and an Employment Business.

Contact Details:
Reperio Human Capital Ltd
Tel: +353 (0)1571 3966
Contact: Peter Raine

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