level 1 helpdesk

Job Category:
Technical Support - L 1, 2,3
Job Type:
Permanent
Level of IT Experience:
5-10 Years
Area:
Central Dublin
Location:
Dublin
Salary Description:
Competitive salary offered
Posted:
01/08/2020
Recruiter:
Confidential
Job Ref:
918897342

Level 1 Helpdesk Dublin

I have an urgent opening that my client is looking to fill ASAP, in fact, you could be in your new role for the end of next week! This role will be with a company and industry that is different and more interesting than previous roles you may have worked in. They have just released a new system that you will be expected to look after.

Key Responsibilities:

Provide first-line support to a wide range of applications, systems, and infrastructure within the company
Effective and timely communication with all involved parties
User Support, Applications & Helpdesk
Provide 1st line production support for business applications
Analysing problems, including root cause analysis
Liaising and troubleshooting issues with senior members of the IT Department

Key Requirements:

Good Active Directory Skills
Strong communicator
Experience supporting Windows 7 & 10 desktops
Experience supporting Office365 with strong MS Outlook skills
Experience with Apps on both iOS and Android operating systems
Experience with Databases (MySQL) and DB Management Tools (phpMyAdmin)

The Package:

Training
Development
Progression
Exposure to new technology

For more information contact Peter Raine Reperio Human Capital (phone number removed)

Reperio Human Capital acts as an Employment Agency and an Employment Business

Contact Details:
Confidential
Contact: Contact

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