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IT Support Engineer - NorthEast

Job Category:
Technical Support - L 1, 2,3
Job Type:
Level of IT Experience:
1-5 Years
North Ireland
North East Ireland
Salary Description:
Competitive Salary Offered
PFH Technology group
Job Ref:

Windows 10 Deployment Engineer

PFH Technology Group have an exciting opportunity for IT Support Engineers to support a Windows Deployment project.  This is a nationwide project with a large team being hired across the country to support this.

Successful candidates will have 2-5years previous experience in Windows 10 Desktop rollout as well as excellent communication and customer service skills as this is a client facing role.

Key Responsibilities

·         Provide onsite support for the windows10 rollout

·         Assist users with the Windows 10 login and initial configurations like, Outlook setup, OneDrive setup, Application installation etc.

·         Build and prepare laptops with Windows10 OS

·         Laptop OS deployment through PXE

·         Resolve user's issues related to Windows10 OS

·         Assist and educate the users with Windows 10 related queries

Key Requirements:

·         Experience in supporting the end users

·         Good customer handling skills and communication skills

·         Certification in windows is preferred

·         Hands on experience and knowledge of Windows10 system

·         Experience in building laptops/desktops with Windows10 (PXE, USB boot)

·         Knowledge in deployment technologies SCCM, MDT etc.

·         SCCM and Office 365 knowledge is desirable but not mandatory

·         Good telephone manner

·         Full clean Irish driving license with own vehicle

Contact Details:
PFH Technology group
Tel: 01
Contact: Sarah Sugrue

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