Senior Product Owner (CRM)
I am currently recruiting for a Senior Product Owner to join a world leading company within their industry. The company are responsible for providing software development for many different large-scale business applications.
Working with internal customers to elicit, capture, analyse, refine their requirements
Creating personas and documenting. The Senior Product Owner has content and prioritization authority of the Team Backlog and is expected to lead the development of solutions that effectively customer journeys
Representing the voice of the customer throughout the product development cycle
Working with UX designers to help specify designs into requirements and writing user stories where applicable
Collaborating with architects, designers and developers on the definition of technical solutions
Researching the latest digital and innovation trends both inside and outside our industry.
Identifying opportunities for applying those trends to real challenges in our businesses
Driving the content for each release iteration in line with product goals and business valueJob Specifications
3-5 Years' experience in a senior product ownership role with teams that have responsibility for designing, configuring and deploying CRM solutions for success across several verticals with a large organisation.
A track record of defining and delivering transformative business solutions that have a significant business impact in the CRM space.
A passion for identifying opportunities for improvement and the ability to make those a reality
Experience working on agile projects.
Experience with customer research, creating persona's, mapping customer journey's, user stories, etc.
Ability to manage multiple stakeholders
Ability to Innovate new solutions and engage a team in building those solutions
Strong problem solving and analytical skills
Decisive. After collaborating with stakeholders you will own the priorities and ensure delivery.
Excellent verbal, written communication and presentation skills.
Creative thinker and problem solver who can confidently express complex ideas in an articulate, concise manner.
Demonstrates high levels of ownership and accountability. Self-starter and ability to effectively chart a path forward in ambiguous situations or under a general direction
Ability to maintain fast pace, adequately consider alternatives, make tough calls, foster great teamwork, and have fun. and identify and address skill needs and gaps for continuous improvement of self and team.
Able to effectively coach & mentor Product owners and Business analysts for customer success
MS Dynamics or Salesforce accreditation a plus.For more information, contact Scott Hool confidentially on (phone number removed) or email your CV to
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